General Data Protection Regulation

The new General Data Protection Regulation (GDPR) gives you control over your personal data:

  • You will find all your personal information and information in one place
  • You can manage the type of information that you want us to send you
  • You can retrieve all your data, whenever you want

In the event that you do not want to receive our communications, you can process it at your Personal Zone at liceubarcelona.cat or you can also contact us by email at RGPD@liceubarcelona.cat indicating your first and last names and must attach a copy of the National Identity Document or any other identifying document and a request to unsubscribe.

At any time you may exercise the rights of access, rectification, opposition, limitation and, if applicable, portability or cancellation, in writing and by indicating your personal data to RGPD@liceubarcelona.cat.

Privacy Policy

BASIC INFORMATION ON THE PROTECTION OF DATA

ENTITY RESPONSIBLE FOR HANDLING FUNDACIÓ DEL GRAN TEATRE DEL LICEU.
PURPOSE

To facilitate the purchase of tickets for shows.

Handling for commercial purposes, sending offers, information and commercial budgets.

LEGITIMACY Consent of the interested party, except for certain cases where there is a legitimate interest.
RECIPIENTS Your data will be handled exclusively by EL LICEU with the exception of those cases when the communication of your data to third parties is necessary for the direct organisation, payment, accommodation and attendance of the contracted performance.
KEEPING OF THE DATA Until the end of the service or legal obligation.
RIGHTS

To access, rectify, suppress, amongst other rights as set out in the additional information.

You may file a complaint form with the controlling authority (www.agpd.es)

ADDITIONAL INFORMATION You can consult the additional information and details about the Protection of Data on our web: www.liceubarcelona.cat/rgpd

ADDITIONAL INFORMATION ON DATA PROTECTION

Who is responsible for processing your data?

Entity

FUNDACIÓ DEL GRAN TEATRE DEL LICEU. CIF: G-60754223. Registered in the Register of Foundations of the Generalitat de Catalunya on 21/12/1994 under number 851

Postal address

La Rambla 51-59, Barcelona (08002)

Telephone

Email

Data Protection Officer

93.485.99.00

RGPD@liceubarcelona.cat

AJ Auditoria Sistemas, ajove@aj-auditoria.com

For what purpose do we manage your data?

  • Management of ticket sales and opinion and satisfaction surveys;
  • Sending of commercial and promotional communications;
  • Preparation of profiles.
What is the legality of the handling of your data?
  • Contractual relationship between the LICEU and the user at the time of ticket purchase for the show. In order to complete the purchase process, it is mandatory that you provide us with the personal data requested. If you do not provide us with your personal data, the purchase process cannot be completed.
  • Your free, specific, informed and unambiguous consent.
To whom do we communicate your data? Your data will be processed exclusively by the LICEU with the following exceptions: the data you provide us with may be communicated to third parties for purposes directly related to the organisation of the above-mentioned shows between the LICEU and the data assignor, as well as to the company in charge of ticket sales management, for the collection and payment of tickets and to the entities or bodies with which there is a legal obligation to transfer them. Transfers to third countries outside the European Union will not take place without your consent.
How long do we keep your personal data? The personal data you provide us with will be retained for as long as there is a mutual interest in maintaining it for the purpose of handling, or where it is necessary to retain it under legal obligations. When storage is no longer necessary, it shall be deleted with appropriate security measures to ensure pseudonymisation or complete destruction of the data.
What are your rights when you give us your personal data?
  • Right to withdraw consent at any time;
  • Right to access, rectify and delete data;
  • Right to limit the use or suppression of data handling;
  • Right to file a complaint with the Control Authority (www.agpd.es), if you consider that the manament does not comply with current regulations.

You will find all the exercise of rights models here.

Contact information to exercise your rights:

La Rambla 51-59 (08002 Barcelona)

Data Protection Officer: AJ Audit Sistemas, ajove@aj-auditoria.com